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I just went to my USAA credit card. I have one returned check. ?????? Two charges for subscriptions. As far as I'm concerned you can cancel both subscriptions, refund the charges, explain the returned check and give me the credit. Reader's Digest takes much too long,...
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Customer_Care1
Customer_Care1

Hello Ms. Miller,It sounds like you responded to an offer that put you into our auto renewal program. All of our offers that have auto renew, have the verbiage near the form ...

2.5
#1115896
I am in receipt of a bill for a Rd's book. Several weeks ago, maybe a month, I returned a book to you that to my knowledge I never ordered. At this point I have no idea the name of book. If I recall correctly, I had some kind of communication about the fact that I...
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Customer_Care1
Customer_Care1

Dear Customer,Our customer service dept will be happy to help you with the book and magazine issues you are having. Please call us at 877-732-4438 or email us at customercare...

1.0
#1110864
I am dealing with Macular degeneration, and it is difficult to be able to read my new magazine. My subscription started just recently, with 1 issue received after I got my free copy in the mail. I would like to add more money to switch to the large print magazine. ...
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rollo2016
rollo2016

You might be able to cancel your current sub online and then wait a couple of days and re-subscribe for the large print version. Or, if you haven't paid for the original sub, ...

I liked
  • I like the magazine
#811036

Readers Digest - Bad Customer service

Readers Digest
#1106346
3.1
Details
I have emailed, phoned, and tried to live chat with Reader's Digest to no avail. I was intetested in the Daily Planner for 2018. Last year, I bought it for $10. I was told to call this year for this offer. Why doesn't anyone respond? At this point, it should be free. No one should have to go through so many problems to receive a product.
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I recently sent in a preprinted postcard, for a oneyear special price of Readers Digest, for about 8 dollars. sounded too good to be true. I guess there are really no free lunches. Just got a bill for about $74, for three years. Do they really think I will do this?? I...
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I didn't like
  • Your severe overpricing
#738198
I received a "second notice" of an offer to get a free year of one of two magazines I am paid up for until 2017. I wrote them a scathing letter, attached the ripped up envelopes and "invoice" and told them I would no longer be a subscriber when my subscription ends. I...
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2.0
I liked
  • Magazines i had
I didn't like
  • Payed for many years in advance
#566591
I am Ezhumalai. Almost 3years to till date i like to read Readers digest books. am receiving a sweepstakes winners amount Rs-15,00,000+ Bonus Rs-2,00,000.Totally (Rs-17,00,000 cash, Rs-6,00,000 worth Car and Rs-45,00,000 worth some other prizes also in during this...
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5.0
I liked
  • All books
#550665
I received a collection notice from Readers Digest saying that I have to pay $62.62. when I called and asked what this was for they told me it was for a book titled “How to do just about anything” or something like that and when I told the lady that I did not order it...
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#429039
I had been a very satisfied Readers Digest Books and Music customer for over 30 years. Recently, however, they have been sending me CDs that I did not order. I purchased a few of them and returned or refused others. Regardless, Reader's Digest continues to bill me...
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nikalseyn
nikalseyn

your best bet would be to simply mark all future unrequested packages from them as "refused" and let the post office return them. Eventually, they will get the message. But, m...

#394904

Readers Digest Digital(on line) offers "Free Games' but when tryin to dowload you have to agree to a different tool box or it will not load. Is this a scam or what. By the way i have been on hold for the last 15 minutes for help with this matter. I thought...
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KrystalRD
KrystalRD

Hello, I work for Reader’s Digest in Customer Care and I just came across your post. I am sorry to hear you are having trouble with the games on our web site. So that we ma...

#388552
Recently, I am getting letter after letter after letter asking me to pay sum of £12 for reader’s digest magazine. The letter doesn’t say the details of what the magazine is about - is it one book or weekly, monthly or yearly subscription? I have experienced myself and...
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Basildon, England
#387017