Skip to content
Write review For Business
  • Login

Contact Readers Digest Customer Service

Readers Digest Phone Numbers and Emails

Toll-Free Number:

  • (877) 342-4775
    Privacy Inquiries
Call customer service
Send Message

Legal:

  • (914) 244-5400
    Copyright Infringement Inquiries

Readers Digest Emails:

Accessibility
Customer Service
Editors, Reprints
Jobs/ Career
Legal
CCPA Inquiries, Copyright Infringement Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Affiliates
customercare@rd.com
rdservice@custhelp.com
Is this your business?

Readers Digest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Readers Digest Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email

  • The best phone number to call Readers Digest is 8773424775. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 72% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Readers Digest may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.

View full overview ›

How to Contact Readers Digest Customer Service?

Most Popular Number:

(877) 342-4775
Privacy Inquiries
Total calls: 3 608 Issues resolved: 507 Last call: Dec 13, 2025

Readers Digest customer service phone number is 877-342-4775. This is the toll-free support number which exists to provide customers with information about subscription plans, categories of information and articles available in the editions. Whether you have technical or other problems related to the privacy issues, call 914-244-5400. The telephone number is the method to talk with the customer care department and ask necessary questions in the live mode.

Readers Digest email is customercare@rd.com. You can send the letter to the indicated email to get help with the product and services. The other address is rdservice@custhelp.com. This email is created to provide clients with technical issues assistance and subscription instructions. The response will come in a few days.

Open the Readers Digest website and find the icon Log In at the right top side of the page. To complete the Readers Digest login you have to insert your username and password. Click the Login button and get into the profile. Using the account you can make an online subscription, cancel the existing subscription and complete other actions connected to the membership.

The Readers Digest live chat is not available on the site. To reach the Readers Digest customer service via the platform you should open the Contact Us section and scroll down to the online table. Submit the online form to file the request to the customer care department. To receive all new jokes, articles and recommendations you can subscribe to the news.

Readers Digest address is 44 S. Broadway White Plains, New York 10601 United States. It can be used as the mailing to get in touch with the support team. You can write various types of letters, including requests, recommendations and suggestions to the Readers Digest corporate address.

PissedConsumer Club

Contact Information

Readers Digest Website:

Readers Digest Help Center:

Corporate Office Address:

Trusted Media Brands, Inc.
485 Lexington Ave, 9th Fl
White Plains, New York 10601
United States

Other Info (opening hours):

Mailing Address:

PO Box 3124

Harlan, IA 51593


Other Location:

44 S. Broadway

White Plains, NY 10601

More contact details

Fax:

+1 (914) 831 1279

Readers Digest Customer Service Reviews

2.8 / 5
Average
See all 675 reviews
Rayvon Yle
We were missing an issue. It will be sent to us.
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Very good. We are pleased to be receiving our missing issue. The customer service representative was very understanding and helpful.

Brett D Jlu
Decades of Quality
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Our family has been receiving and enjoying Readers Digest for over 50 years. Its compact stories and information is always a pleasure to arrive in the mail and spend relaxing time with in the pages. Keep up the great work and we shall see another of our familys generation become RD enthusiasts.

Rosland Ugp
Thank you
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Very satisfied with representative
Have enjoyed every book.
Sorry I have to cancel subscription due to finances
Thank you

GERALDINE J Dja
A possible scam
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Yes, I would like to speak with someone who can direct me to the legal department. I'm sure you have one.

I still have some of the information about the person, I have their name, number, emails some pictures and more. Please have someone contact me as soon as possible.

859750****... Thanks

How Good is Readers Digest's Customer Service?

Christiane R Xkp
Christiane R Xkp
Feels Satisfied | Jan 05, 2025

The associate was helpful and in just a few minutes my situation was resolved.

Read full quote
Susan S Zbn
Susan S Zbn
Feels Neutral | Nov 29, 2024

Very satisfied. Polite

Read full quote
Richard W Oly
Richard W Oly
Feels Satisfied | Nov 06, 2024

I called by mistake but was allowed to give a short version of what my real intention was. And it was good to get that before the public.

Read full quote
Josefa Onk
Josefa Onk
Feels Disappointed | Oct 02, 2024

Need my money back asp

Read full quote
Equilla Zuh
Equilla Zuh
Feels Satisfied | Sep 20, 2024

One question..why are you called pissedcustomer ?

Read full quote
Basilia Gfp
Basilia Gfp
Feels Satisfied | Sep 10, 2024

However, you have not given me any reason as to why I have not received my copies of the August and September editions. If you are not or cannot send me my copies maybe you will consider giving me a refund. Regards.

Read full quote

Summary of Readers Digest Customer Service Calls

5.3K TOTAL
CALLS
02:08 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Readers Digest?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Renewal question”
  • “Renewed subscription”

Request for Information Question:

  • “Questions about subscription”
  • “Check on condensed books”
  • “Checking on subscription”

Account Question:

  • “Would like to start a gift subscription for my mom”
  • “Is my subscription expired?”
  • “Price for subscription for large print”

Payments and Charges Question:

  • “Pay a bill, lost envelop”
  • “I have too many bills & I'm getting duplicates”
  • “Did not order book that I am being charged for.”

Return/ Replace Question:

  • “Change of address”
  • “Address change”
  • “Return”

Shipping and Delivery Question:

  • “Haven't received our December issue”
  • “Have not received latest issue”
  • “Where is my pamphlets. Sent check 10 31”

Product/ Service Question:

  • “Problem with subscription”
  • “I did NOT order a book that you sent me for $35. I want to return it and cancel my subscription”
  • “Problem with magazine”

Staff Question:

  • “No service”
  • “Got book said it was free did not ask for this says from book service do not want any more”
  • “Service issue”

Cards Question:

  • “Just sent in check for $22.00 and now I got a card that is the same thing for $12.98.”
  • “Give them a new credit card number”
  • “Credit card chg for subscription”

Refund Question:

  • “Refund”
  • “Need my money back”
  • “Want refund”

Employment Question:

  • “I am becoming a pissed costumer because it is so hard to contact you.”
  • “401k”
  • “Former employee needs information”

Website/ Application Question:

  • “Trouble with web site”
  • “Website is not correct”

Other Question:

  • “Cuz somebody called and said that I won”
  • “My mother’s recipe”
  • “I’m getting condensed books when I did not order them”

Compare Readers Digest Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Good Housekeeping
Good Housekeeping Customer Service
Womans Day Magazine
Womans Day Magazine Customer Service
stars-rating-fill
1.7 out of 5
Country Living
Country Living Customer Service
stars-rating-fill
2.0 out of 5
Write a review
Do you have something to say about Readers Digest? What happened? What can we help you with?
Submit review Don't show this popup
Readers Digest
Reviews Contacts Community