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Summary of Readers Digest Customer Service Calls

568 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
01:56 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Readers Digest to Ask about:

Activation/ Cancellation:

  • “Cancellation”
  • “Cancel free gift book”
  • “Confirm renewal and request for large print”

Payments and Charges:

  • “Paid for subscription keep geting bills”
  • “Verify payment received”
  • “Billing and shipping”

Request for Information:

  • “Check my gift”
  • “ABOUT A MAGIZEN ORDER”
  • “Publication questions”

Shipping and Delivery:

  • “I had subscribed ywo months back but didn't receive any book edition till now”
  • “No delivery for June”
  • “You guys sent me the wrong item!!!”

Return/ Replace:

  • “Change address”

Account:

  • “Cause they took money out my account”
  • “Account”
  • “Account Info”

Cards:

  • “Haven't received magazines or gift card”

Product/ Service:

  • “They are mailing me the same to books only need 1 book a mouth”
  • “Information about self-published book awards for 2018”

Refund:

  • “Want refund”

Staff:

  • “Termination of service”

Other:

  • “Wrong edition”
  • “New subscription”
  • “Subscribe time”

Readers Digest Rating Stats

2.8 out of 5 stars
based on 27 reviews
See all 105 reviews

Rating stats

  1. 6 reviews
  2. 7 reviews
  3. 5 reviews
  4. 4 reviews
  5. 5 reviews

About Readers Digest

Top 5 Readers Digest Services

Customer Care

Top 5 Readers Digest Products

Subscription, Website

Top 5 Likes about Readers Digest

Price, Magazine overall, Magazine in general, I like the magazine, Articles

Top 5 Dislikes about Readers Digest

Your severe overpricing, Reorder service, Lack of integrity from rd, Delivery service, Blatant dishonesty

Summary

Reader's Digest is an American magazine covering many spheres of our daily lives. You can read about current events in America, check articles on healthy living, family relations and staying fit. Reader's Digest gives useful advice on where to spend your holidays, how to manage your money, arrange your house and prepare the most tasty recipes. If you want to relax, check the Laughs section with different jokes, funny pictures and videos, cartoons etc. Free games and contests are also available on the website. Reader's Digest is in constant contact with its readers so you are always welcome to submit your interesting story, jokes or photos or you can choose to email the editors. You can sign up for a free newsletter and get instant updates on the latest news and events. Reader's Digest versions are published all over the world so it is easy to check the news from any country on their list.

Readers Digest reviews and complaints

Readers Digest is ranked 34 out of 507 in Periodicals & Publishing category

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Readers Digest Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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