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Readers Digest

Readers Digest

www.rd.com
What is your customer experience with Readers Digest?

Readers Digest Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Readers Digest has 3.2 star rating based on 287 customer reviews. Consumers are mostly neutral.

  • 58% of users would likely recommend Readers Digest to a friend or colleague.

  • Rating Distribution
  • Pros: Good articles, I like the magazine, Like the magazine.
    Cons: Difficult to talk to a person on the phone, Cant find phone number, Delivery service.

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Media from reviews

Readers Digest - Lexxsandr@***.ru
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Top Readers Digest Reviews

Positive Review

"We were missing an issue. It will be sent to us."

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Very good. We are pleased to be receiving our missing issue. The customer service representative was very understanding and helpful.

Critical Review

"Cancel Reader's Digest Condensed books"

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I never ordered Rita's digest condensed books. This is the second shipment. I want to cancel that subscription. I am not going to pay for books I did not...

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Rayvon Yle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Liberty, Iowa

We were missing an issue. It will be sent to us.

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Very good. We are pleased to be receiving our missing issue. The customer service representative was very understanding and helpful.

View full review
Brett D Jlu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Decades of Quality

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Our family has been receiving and enjoying Readers Digest for over 50 years. Its compact stories and information is always a pleasure to arrive in the mail and spend relaxing time with in the pages. Keep up the great work and we shall see another of our familys generation become RD enthusiasts.

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Carla S Wcw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

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Readers Digest - Return

The book was mailed to me, and I never ordered it. I called and was instructed to write 'RETURN TO SENDER' and put it back in the mailbox! My post office keeps returning it to me for a fee to pay to mail it back.

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Preferred solution: Full refund

User's recommendation: Be careful what you get in the mail!

Tired of being ignored?

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Maggie K Vqs
map-marker Kent, Ohio

Love the magazine but had the same issue last year

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You keep sending notice to renew gifts-which I already did and paid for. Are my family going to get these renewals

View full review
Pros:
  • Great stories and articles
Cons:
  • Renewals and gifts are a problem

Preferred solution: An answer to my question

Mark Uww
map-marker Falls Of Rough, Kentucky

Billing

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I got tired of waiting over 5 mins and still no representative, so Im sending an email instead. My problem is that RD is billing me $13.47 for Mornings with Jesus.

I dont remember receiving it, but cannot say that I didnt. So can you please send me a copy of the front of the book so I can see if it jogs my memory.

Thanks for your help.

Tina Payne

1629 Dewberry Lane

Garland, TX 75042

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User's recommendation: Bill for items closer to received date so customers canvassing remember the books.

Fangwha S
map-marker Ballwin, Missouri

Repeatedly got renewal notice although we already renewed

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Their accounting seems to have problems. They repeatedly sent out renewal notices while it is not appropriate.

View full review
Loss:
$30
Pros:
  • Good articles
Cons:
  • Accounting seems to have problems

Preferred solution: Explanation

Deray Afw
map-marker Michigan City, Indiana

Problem with subscription

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Billing name error from Daniel to Janet not processed. Jack was courteous in making this update. I am no longer receiving recurring billings.

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Marja Tzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Kansas

Have not received any magazines - I don't know subscription #

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I think it is ridiculous that it takes 6 to 8 weeks to even get 1st issue. The person I talked to blamed the distributor. From what I was told it will come after week even starts.

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Valerie H Ouh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mixed up subscriptions

Disconnected immediately.

Geez

I need a call please.915 21$ 5385

You keep messing up my account

Please call and fix

View full review

User's recommendation: Call Me when I request

Andrew T Svh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Overbilling. Unexpected debit.

Called with a complaint. Not on a renewal program.

Emailed 10 hours ahead. Debit seen before email. Too much cost as well. I called with it pending in my account, and it went through anyway.

I was told I would receive a credit. No action to date.

View full review
Loss:
$47
Pros:
  • Good read
Cons:
  • Got screwed

Preferred solution: Full refund

User's recommendation: Readers digest isn't the trusted American company grandma dealt with!!

Anonymous
map-marker Wilmington, North Carolina

Poor service..would not allow me to cancel subscription. I sent a certified check and in t memo I wrote to cancel subscription..I keep getting bills when I have paid the bill. I can't speak to anyone

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I sent a certified check for the bill and in the memo requested cancellation of subscription..I keep receiving a bill and can get no resolution. I can't speak to anyone in USA..my only resort is to contact the attorney general in my state. I am a Senior Citizen.

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User's recommendation: Always pay via certified check

Resolved
Randall B Wsq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cannot connect to live person

Updated by user Oct 09, 2025

Company fixed the issue and I have been provided with product or service ordered. Subscription renewed. Wrote letters and posted on social media.

Original review Sep 24, 2025

I tried to rectify a subscription issue via mail and could not. So I tried calling and never did get a live person.

Then I tried through this website and I receive notice that theres a response but the link always takes me to the rating page.

I guess its time, after 30 years, to give up my Readers Digest subscription. Im sure its no skin off their nose though.

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Chelsa M
map-marker New York Mills, Minnesota

Renewal question

We keep getting notices for renewal, but I already paid to renew my subscription and our gift subscription. They hung up on me while talking to customer service.

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Preferred solution: A renewed subscription.

Karen R Nwe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Reader's Digest Condensed books

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I never ordered Rita's digest condensed books. This is the second shipment.

I want to cancel that subscription. I am not going to pay for books I did not order.

Send me a return tag if you want them back. I expect an email reply.

View full review

Preferred solution: Apology

User's recommendation: Don’t order you can’t talk to a live person if there’s a problem

Kamika Nus
map-marker Gainesville, Virginia

Trying to renew subscription to Reader’s Digest

We had gotten several notices offering reduced rates for being seniors. We also got our December magazine saying it was our last issue.

Since we've been enjoying your magazine for so many years, we didn't want to stop getting them. So I called and spoke to your representative May, who said that we in fact paid $27.98 in April 2025 and this subscription will keep coming till Feb-March 2029.

I also asked that these renewal subscription notices be discontinued until the time before it is due to be renewed. Thank you for your time.

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GERALDINE J Dja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A possible scam

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Yes, I would like to speak with someone who can direct me to the legal department. I'm sure you have one.

I still have some of the information about the person, I have their name, number, emails some pictures and more. Please have someone contact me as soon as possible.

859750****... Thanks

View full review

About

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Summary

Reader's Digest is an American magazine covering many spheres of our daily lives. You can read about current events in America, check articles on healthy living, family relations and staying fit. Reader's Digest gives useful advice on where to spend your holidays, how to manage your money, arrange your house and prepare the most tasty recipes. If you want to relax, check the Laughs section with different jokes, funny pictures and videos, cartoons etc. Free games and contests are also available on the website. Reader's Digest is in constant contact with its readers so you are always welcome to submit your interesting story, jokes or photos or you can choose to email the editors. You can sign up for a free newsletter and get instant updates on the latest news and events. Reader's Digest versions are published all over the world so it is easy to check the news from any country on their list.

Readers Digest reviews and complaints

Readers Digest is ranked 108 out of 6315 in Periodicals & Publishing category

Area Served

USA, Asia, Canada

Payment Methods

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