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Today again, I again got a bill from Readers Digest. My subscription does not even start renewal for two months. I emailed and talked with customer service. They apologized. I said, "You did not bill me. I want to talk to a person in charge of billing." Kathy B said,...
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Customer_Care1
Customer_Care1

Hello. We apologize for your frustration. We are trying to understand your comments. We think perhaps you are getting offers from the marketing division, not bills, but can...

#1189808
Waited on line to talk to someone and when finally rang through the response was call back at a later date and disconnected.
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Customer_Care1
Customer_Care1

Hello. We don't know who you called or what number you called? We do not have a recording that tells you to call back at a later date. Our customer service number for Reade...

#1188018
Wrong number and no way to contact them. I guess bankruptcy has taken it out of them. Just would like to keep getting my magazine. I even renewed it. Anyways it would be nice if they responded. At my email which they have zemancl@ aol. Com
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Customer_Care1
Customer_Care1

Hello. We are not sure where you are getting the information you are commenting about. Our Customer Service representatives would be happy to assist. We are happy to hear yo...

#1183213
Paid July 2017. Complained Sept.2017 which they emailed stating they would send. Complained Dec. 2107 which again they emailed stating they would send.Jan. 2018 they same. Checked Consumer Reports and allot of same complaints. They are scamming people big time.
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Customer_Care1
Customer_Care1

Hello. Reader's Digest has been in business for almost 100 years. We pride ourselves in putting out a quality product and we can assure you that we do not scam our customers...

1.0
#1181758
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Readers Digest - Call did not go through

Call did not go through
#1180691
I am a subscriber to RD since 2000. However, I noticed the mags stopped coming since Sept 2017. I sent them a pm via messenger in Dec2017 but no one has even checked it todate, let alone reply. So, I called up the Centre today and am really shocked at how their once...
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Customer_Care1
Customer_Care1

Hello. This is the US customer service here. We can assure all that the US version of RD has NOT ceased to deliver to it's customers, we are going strong and appreciate all ...

3.4
#1179958
why is this on my credit card
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Customer_Care1
Customer_Care1

Sorry, you are not giving us much info to go on. If you are having a customer service issue, please call us at 877-732-4438, you may have responded to an offer last year, tha...

#1171818
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Readers Digest - Change of address

Man changed my address in computer
#1152590
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Readers Digest - NOT PISSED JUST DISSAPOINTED GOT SMALL PRINT INSTEAD OF LARG

R D REP TOOK CARE OF PROBL LARGE PRINT IN THE WAY.
4.4
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
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#1149862
Mom phoned for a subscription and never received, Christmas 2016. So, in September 2017 I ordered a subscription online for the parents; even giving her credit card info. Nothing has happened. Mom thinks the print magazine must be out of print. I am afraid to order...
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Customer_Care1
Customer_Care1

Hello, Please call our customer service department to confirm receipt of the orders and the address we have, if we did receive the orders. There are many phone numbers and O...