Not resolved
2 comments

I have Readers Digest subscription that doesn't expire until 2017.Recently diagnosed with macular degeneration so I emailed asking if they could convert my subscription to large print.

They would not consider it. Really arrogant company. It's hard to believe this magazine has survived these many years with their insensitive attitude toward their subscribers. At worst I expected them to answer that they would be happy to change my subscription to large print for a nominal service charge.

Silly me!

I have never run into a company that would not work with you to resolve a problem.Readers Digest is the first.

Had an Experience with Readers Digest?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#359655

:sigh I was very clear in TWO emails + phone call, including scanning mailing labels from both subscriptions.RD would not consider converting my regular subscription to large print at any cost.

There's no reason for them not to do except for the fact they're an arrogant company who, once they have your $$, could not care less.:cry

Anonymous
#354199

you could try to call customer service. Large print is much more expensive but they can still transfer your current subscription to large print for at least a few issues depending on what you paid. Maybe you weren't clear in the email because its a simple fix and no reason for them not to do it for you

You May Also Like

All You Can Books - I managed to cancel !! All You Can Books "I got on to their terms and conditions page and in the "termination" section it tells you to go to the website www.allyoucanbooks.com/cancel I did and I got the cancel subscription..." Read more Lucky Tackle Box - *** company Lucky Tackle Box "I purchased my first box April 8th 2017....i was told my package would ship out of the 10th of every month until I decided to cancel....ok kewl. Almost a month..." Read more Magazine Outlet - Bizrate - As a Thank You - Claim your complimentary $100 Reward.   Magazine Outlet "I took a survey and they offered me some free complimentary along with issues of others for $2 each. I was picking out the magazines I wanted which were complimentary..." Read more All You Can Books - $140 wasted. All You Can Books "Several months ago I signed up for a free trial. The only reason i signed up was because I wanted to know what selection they had. I quickly realized that..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more Tophatter - BUYER BEWARE!!! ACTUALLY, JUST STAY AWAY!!! Tophatter "STAY FAR, FAR AWAY FROM THIS COMPANY!! I was excited when I first found it, and ordered 30+ things in the first week! As they came in, there was something..." Read more